Wednesday, April 12, 2006

Revver 911


Dear friends and family. I wish to alert you that Revver has taken quite ill. We don't have a status update, but she's in critical care now. Her doctor, Rob, will provide an update upon some further diagnosis. We hope that her illness is not just containable but treatable. In the meantime, we ask for your prayers during this difficult time.

Please send donations to CubeBreak.com in lieu of flowers. Oh- wait. If Revver doesn't work, CubeBreak doesn't work. D'oh.

P.S. YouTube has had some "downages" this seek too. It's probably a new video virus. I'd spoof it in a video, but none of you would see it anyway.

2 Comments:

At 4/12/2006 9:26 AM, Anonymous rob said...

Wow Nalts,

Can't a man take a few minutes to rollout a few patches any more. Seriously, we recently went with a major overhaul of our Media Storage Network and had a few issues that occurred as a result of the upgrade. You know, normal tech stuff.

Of course, when it happened, I was thinking "man... I hope Nalts isn't watching this".

 
At 4/12/2006 2:45 PM, Blogger Marquisdejolie said...

I have seen other sites announce maintenance downtime schedules on their splash page days in advance.

They say something like, "On Thursday, April XX, from 12 PM to 4 PM, we will be performing maintenance on our site to make your XXX.com experience a better one."

It's a Customer Service thing, I think. Plus, it lets the first-time visitor know that the site doesn't act like that all the time. Don't want to drive away any first-time visitors.

Thank you, Rob, for patching our video vehicle. I was wondering if you could warn us next time and/or schedule maintenance periods at the same time every week.

I used to be a service bureau print media film output operator, processing graphic artists' Quark and PageMaker files to color-trapped film. I know what a pain a customer can be, having no appreciation for the massive amount of technical knowledge, of the Postscript language for instance, that an operator had to have to take their crap from data on a floppy to color separated film.

So I appreciate technical issues, Rob, but try not to panic the herd. Some of us are as jittery as an overcaffeinated tweeker in a mufflerless piss-yellow Ford Pinto being tailgated by Beverly Hills cops on Mullholland Drive.

 

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